"Type 1 designs are designs where all the features are up front and all the buttons are labeled. Type 2 designs sacrifice discoverability for long-term productivity, basically needing more practice to use but being more efficient when master, with things like modal buttons, for example."

The woman waits for Cynthia to finish before speaking with Viola. "That's a lot of different outfits! But you have enough underwear, at least. So, you've asked me for a lot at once. I'll show you some of my designs on my phone, and hear your thoughts." She rapidly taps on her phone before opening a gallery app, showing her modeling an incredible variety of outfits.

"And my dresses always fit, darling."

Since the store is suitably stocked and there is a tailor available, most everything is found after enough browsing. It does take some time.

After the shopping Viola has a new black skirt, a new blue one with a cool pattern, a few new leggings with various cuts, some tops, a deep blue dress that's pretty fluffy, and some new underwear (a pair of bras and some boxers and boyshorts). The clothes are adjusted as necessary.

"These looks like enogh for now! The quality of these is excellent."

"Oh and are you fine fronting these as well Cynthia? I guess it had to go this way due to the order."

"Happily, yes. Now it's just the police station."

The police station is actual in the direction of Cynthia's home; Cynthia leaves her car outside on the street for a moment, before finding parking.

"Just walk on ahead and tell them that you need a new basic account, and that you somehow managed to screw up and forget the address to you last one. Yes, that would mean that the money in it would be reclaimed by the government, but what's done is done. They ask for all 10 prints and an iris scan when setting up a new account, but it goes by very quick. Then we get home, and go on from there."

"Righto! Thanks again."

Viola walks to the station and finds the first customer-servicing looking person there, or looks for a clear sign and then engages conversation (expecting there to be minimal amount, eg 0, queues):

"Hi, I have lost most of my things and as such can't access my account. Can I have a new one?"

There's a friendly-looking woman waiting inside the lobby of the police station. The lobby has amazingly nice ceiling, and pretty, well-padded chairs.

"Absolutely! So, the way that a recovery account works is that you surrender all claims to your previous account, and we make the hash of your biometric data universally knowable. This, of course, means that we will know it, if you try making another account. Then we'll seize all funds from your previous, to make it impossible for you to have 2 streams of basic income, and as a fee for providing you a new account. Now, please follow me to the scanner."

She walks off, revealing a small machine in the office behind her. It has a sensor for both Viola's eyes and all of her fingers. It only takes half a minute to register all her biometric data.

"We've giving you your first payment already, to your new blockchain address. Please tap your phone against the NFC transmitter to add your private key to your phone's secure element storage; we offer physical private keys, in case you fear forgetting yours, but we recommend keeping your private key in a password-protected file in the cloud to keep it safe. Have a nice day!"

"That seems reasonable."

"Yeah I'll keep that in mind, thank you! Have a nice day as well!"

She walks outside back to where Cynthia parked.

"That was really easy. Do you have a money-moving app you'd recommend? Or is there a standard one?"

"Well, the default blockchain app is perfectly fine? I'll get it on the app store." Cynthia looks at Viola's phone, explaining how to find and download the simple blockchain app that she's using for paying for things.

"So, the thing that's slightly confusing and interesting, is that you pay for everything on eternal installments, right? So like, you lower your basic by some amount, and that lets you sort of take out free loans, to buy stuff. Let me just show you." Cynthia instructs Viola to pay a small amount to Cynthia's account, to pay back the advance. And the bill ends up being a very small number, leaving the number in the app nearly unchanged.

"The price of clothes and other durable items is meant to be the amount you'll have to pay to be able to maintain and replace it forever. We try to turn everything into a monthly amount you pay, kind of like rent, to let you have that thing forever. It's meant to smooth out consumption and let people start businesses easily without worrying about money for loans and not suddenly find themselves without enough money and other helpful things like that. In a way, you don't have a basic income. You have a huge pot of basic wealth, and the basic income is actually just the interest off that basic wealth. If you understand it."

"Thanks!"

"Oh! That seems really useful. I'm not sure I understand it, but is it basically: If I had a 100 unit income stream per year, and the lenders used a discounting function of 10% per year (the real number would probably depend on your inflation and parameters like societal stability?) and gave loans with "fair" interest, then I would have around a 1000 units of wealth? Due to me being able to pay off 100, 90, 81 converging worth of discount adjusted money with just my basic income?"

"Who provides the liquidity / loans(?) to turn that monthly amount to liquid money?"

"Yes, exactly. When you signed up for basic income, you were given a bunch of perpetual bonds. And you can sell them back, via the time-value-auctions for those perpetual bonds, at any time The auction buyers are the source of the liquidity. They always give fair interest, basically by definition."

Cynthia opens the door to the second row of seats, motioning for Viola to make her way in, before beginning the drive back to her apartment.

"That was the most urgent things taken care of. I guess you'd want to start seeing what the rest of thomassia is like? You shouldn't have to worry about money too much; you have quite a huge amount of liquidity from your basic income, and I have plenty of money, myself. You'd eventually need to find work if you spent down enough of your basic, of course."

"Yeah exploring at least a few locations seems sensible. I probably want to find a like decently comfortable location to live at for maybe a few weeks or a couple of months, and then I might re-consider based on what sort of plan I make for living in Thomassia."

"Are there many e-book apps or formats or is there some standard one I can get for that? And news also. Web pages are also fine by me if that's how that's usually handled."

"There's really only one ebook-format, although you have several choices of apps. I don't really know what web pages refer to, though. You can get news in journal form, or in briefing form. I think that you'd want journal-form news? What kind of news are you after?"

"I'd like news on what's happening in society: scientific advancements, political initiatives or protessts or disagreements, conflicts, people being unhappy or happy about the general state of things. What's the difference between journal and briefing form?"

"Briefing form is all the news on a given day, on a given subject, written to be comprehensive and tell you everything that's happening in some area. Journal form is published less often, and tries to limit itself to the more important news of the last month or maybe year or so."

"I think that the Future of Living Institute's monthly news journal would be most relevant to you. It has tons of articles from people who are happy about things, especially their new homes and cities and how they're designed."

The trip back to the parking lot under Cynthia's current apartment doesn't take long at all.

"Okay that makes sense."

"There's no journals for people being unhappy about things? Where do people complain about things, or do they just not complain? I'd really value seeing a balance of negative and positive experiences."

"Oh that was pretty fast. Thanks for the car ride!"

"There kind of is a journal dedicated to finding things that are going poorly and imagining things that can be even better? And a lot of, like, mayors write books about what they'd consider their dream towns and what life's like there and how we should change things that aren't like their ideal cities?"

Cynthia makes her way into the spacious elevator. Everywhere in thomassia seems slightly strange in how much space gets devoted to things, but at least it's better than the alternative.

"Well that's probably better than nothing. But there's no like journal or publishing of things that a minority of people think are going poorly but the majority don't and as such they won't be getting changed any time soon? Or thing that would be nice to have but cost too much money? Do you have space travel or space colonies?"

"Are there books by people who never found a nice city or place to live in? Or people who just are in general unhappy? Or discussions and/or essays by people who want some types of medical care but it doesn't exist yet? Oh and actually what is the state of executive dysfunction and trans healthcare here?"

It still seems really unfamiliar to Viola to dedicate this much space to everything. But it sure is useful when you're also carrying shopping bags.

"Sorry if I'm coming off as rude... I'm just so used to things either being really bad or at best sort of mediocre or possible to do good for yourself with a bunch of effort. And I'm also expecting a bunch of challenges and I don't know, mind controlling secret police to suddenly appear from behind some wall because that's the sort of "person gets sent to another world" story I've read a lot of..."

"I do appreciate how smoothly everything seems to work and be executed in Thomassia. I'm just worried how I'll manage to fit in."

"There are fictional novels about both of those things, if you're curious. But the flexibility of basic income means people usually getting something that they're mostly happy about, even if it's less than ideal. Things that are nice and cost too much money, space travel and space colonies... lots of people like writing novels and articles about those. But, well. Someday they'll be rich enough that they don't have to stick to thinking about them."

"I don't know about any books from people who never found a nice city to live in it or are just sad, like, in general? They must exist, though. And people wanting medical care that doesn't exist yet, that's sort of, also part of the complaining-to-make-things better books? In terms of executive dysfunction: people do what they can and live off basic income. There are lots of enthusiastic volunteers who help them put their lives together, so they can usually handle things fine. And trans healthcare is actually pretty fantastic, just because there are lots of charities to help anyone transitioning."

"What's making you worried, you think? Is there something that's given you a bad impression or something?"

"Hm yeah I want to sample the fiction too. And yeah I guess? You don't do like society- or city level space programs?"

"I guess I might eventually want to chat with somebody like that but it's not really a hurry. I'm just really used to media having a lot of bad, sad, or otherwise negative stuff, and I probably won't mind not having that in the long run but it does feel a bit surprising for now. And yeah I guess that would be a complaining-to-make-things-better book, right. I don't have super bad executive dysfunction, it mostly lowers my productive hours per day and my ability to take care of my home and cleaning and stuff while also working a full-time job. But I'll probably be interested in checking how my executive function rates here. I'm also interested in checking out if there's medicine for helping with that stuff, Earth had some but most of them made me lose sleep and get stomach problem so I couldn't use them very frequently. But I guess if I had like some help with chores and stuff I might not even need meds."

"And transition support sounds like a really good thing to have! At this point I also expect that people being bigoted about someone (such as me) being trans isn't too common?"

"No there's not much that gives me bad impressions here. I mean some things do seem like y'all here value different things, but it's still much better than what we have on Earth. But well. I guess part of it is just that because things just seem to work out and work well and people seem nice I sort of feel like I don't know what to expect, because I'm not used to this. It sort of feels like I'm being constantly surprised by Thomassia. Which, in any case, is probably an understandable reaction for a time for being in a new world."

"Oh and also you're being really nice and helpful which I appreciate a ton but also I do kind of feel like I'm being a burden. I usually do when receiving help."

"No, we don't do space programs. We had the idea of communication satellites, but normal towers and just improved too fast. And we don't see much point to going further. Some guys are proposing taking photos of some nearby planets, because it'd be such a freaky thing to see. But there are lots of other priorities, you know?"

"I'm sure that there'd be a medicine for that, too. We do tons of challenge trials and things so, like, the briefing news for new drug development is absolutely huge, there are so many promising options. And you can just outsource everything to the janitor if it'd help! Quite a lot of people outsource their chores, and it sounds like it'd really help you."

"People aren't remotely bigoted against trans people, no. And the police take such bigotry very, very seriously, so you are totally safe here."

"You're not a burden as long as you keep being fascinating to meet and get to know like this, trust me."

"Now, I was thinking of watching a new reenactment series I was really into. Do you want to join me, or do you have other things you'd rather be doing?"