Arctic's agent gets the details, and accepts on her behalf.
Arctic is okay at portal finding. Only okay. Much of her work is not dungeon related at all because she has great range; she finds lost hikers and missing children and such.
The trouble with finding portals is that a lot of times, if they're hiding, they're positioned in such a way as to make her job really hard. Arctic can "zoom out", but not through whatever her power has decided is the ceiling. Tree canopy? Piece of cake, that's not a roof, she goes "up" till she's observing as though from space and can spot a river or bit of coastline. Inside a dungeon, which she'll do for big ones with known lists of victims? The dungeon boundary itself is the ceiling and she can pop up past however many layers of foam tile and carpet as the dungeon cares to stack, though she's better in more open ones just because this gives her more map-style visibility. But a hidden dungeon portal is sometimes in, say, a crawlspace, a completely dark subway tunnel, a random attic, a literal cave. She'll get a view of it, even (if she pushes hard enough) the ones in the dark will give her a glimmer to describe. But she can't zoom out and find it on a map.
This one, though, is almost certainly going to be by a road, what with the vans. There are a finite number of road tunnels in the San Diego area. "I can't see much, it's a tunnel" is itself many bits of information.
She snuggles up to Pyramid, whose ankle is tied to their big cozy guiding recliner to prevent wandering off post-dungeon (there were Viking squirrels), and, all the way from their own silo across international borders, she has a look.
What does the portal look like?